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At this end of this telephone sales training course you will be able to:

  • Structure your calls effectively and follow an effective method of developing sales
  • Use specific methods to improve communication over the phone including well-developed questioning
  • Present your product/service to the customer in a way that makes them want to buy
  • Overcome objections including getting past gatekeepers
  • Close a sale

Cold calling works, only when you focus on your skills. By the end of this course, you will master your phone skills and you will grow your business!

Who is the target audience?
  • Anyone that deals with telephone sales in either an inbound or outbound call environment. This course will help you develop the sales skills to sell more effectively over the phone.